Saying that they are only responsible for their program is more like a cop-out than like a comment from a company that cares asbout their customers. This is a recent phenomenon because it used to work correctly all the time. I have the same issue with custom macros and they always tell me they are only responsible for their program, not any macro that I write. They will likely be able to solve this issue for you.

I have always found ARCOM's tech support very helpful, and the last issue I had under the Deltek regime held up to that standard. I'm using Word for Office 365 (0.20334) on Windows 10 and the latest MasterWorks plugin (downloaded today). I don't use it very frequently, but it was helpful for those occasional times I needed it to save some time processing a batch of files. But it has been long enough I don't recall when it stopped working correctly. It's been a while now that it hasn't worked for me the way it used to. Might be related to newer versions of MS Word.

Has anyone else been having issues with the 'custom macro' feature in the multi-file project tool in MasterWorks? I can get it to work with one file, but when I try on multiple files, it quits after running the macro on the first. 4specs Discussion Forum: MasterWork Multi-File, Custom Macro

Masterworks software uz